Kudos to Seagate RMA System

Well, in summary, I bought a 500GB SATA2 HDD on 13 Apr… and it darn well failed on me on the next day when I installed it. First time a Seagate died on me so quickly… always had very good experiences with them, so I only purchase their HDDs. What’s more, 5 years warranty is not something any other brand can compete with.

Anyway, I then arranged to send the unit in for RMA last Friday. Except for the fact that it was a little hard getting to the location in the first place (just a tad, nothing a determined guy couldn’t overcome), everything went smoothly. Got my acknowledgment slip in 3 minutes, and left the RMA centre after that. 5 1/2 hours later, I got an email stating that my replacement drive is on the way. Woo!

And got a call duely on Monday morning that it would be delivered. Can’t beat that really, to ask for the whole process any faster on this little island would be too much in my opinion.

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